USB microphone too quiet in Windows 10

I got this great new mic only to find I can’t hear much at all when I record using it!

This website pointed out a problem with the Windows 10 USB drivers. It suggested a workaround that I tried with no success.

Then I tried this:

  1. open the recorded file (audio or video) in Audacity (free software from
  2. Amplify the sound (under Effects)
  3. resave the file

I was able to do this with a screen capture I had made. I replaced with sound track in the original video with the amplified sound track (using the free version of Lightworks). Seems to work well.